Privacy Policy

Privacy Policy

Miami-Dade Permit & Municipal Services Group (MDPMS Group) respects your privacy. This Privacy Policy explains what information we collect through our website and services, how we use it, and how we protect it.

Information We Collect:

When you contact us, request services, or make a payment, we may collect information such as:

• Your name

• Billing address

• Email address and/or telephone number, if provided

• Information you provide regarding the property, permit, license, registration, violation, or other service you are requesting

• Other information you voluntarily provide to us in connection with our services

Payment Information:

MDPMS Group does not store your credit card, debit card, or other payment card information.

Payments made through our website are processed by a third-party payment processor. Your payment information is submitted directly to the payment processor and is subject to that provider’s privacy and security practices.

We may receive limited information relating to a transaction, such as your name, billing address, payment amount, transaction status, and transaction or receipt number, for billing and recordkeeping purposes.

How We Use Your Information:

We may use the information we collect to:

• Provide the permitting, municipal, licensing, registration, code compliance, or related services you request

• Communicate with you regarding your request or service

• Process and document payments

• Prepare or submit documents and applications on your behalf when authorized

• Maintain business and transaction records

• Respond to questions or customer service requests

• Comply with applicable legal and regulatory requirements

Sharing of Information:

We do not sell or rent your personal information.

We may share information when reasonably necessary to provide the services you request, including with government agencies, municipalities, payment processors, contractors or other service providers assisting us, or when disclosure is required by law.

Because many permitting and municipal services involve submissions to government agencies, information provided as part of an application, permit, license, registration, or other government filing may become part of a public record in accordance with applicable law.

Data Security:

We take reasonable measures to protect personal information in our possession from unauthorized access, disclosure, alteration, or misuse.

However, no website, electronic communication, or method of electronic storage can be guaranteed to be completely secure.

Cookies and Website Services:

Our website may use cookies or similar technologies provided by our website hosting platform or other service providers for basic website functionality, security, analytics, or performance.

Third-Party Services:

Our website may contain links to or use services provided by third parties, including payment processors and government websites. MDPMS Group is not responsible for the privacy practices or content of third-party websites or services.

Data Retention:

We retain personal information only for as long as reasonably necessary to provide our services, maintain appropriate business records, resolve disputes, and comply with applicable legal obligations.

Your Privacy Choices:

You may contact us to request that we correct or delete personal information we maintain about you, subject to any information we are required or permitted to retain for legal, regulatory, accounting, or legitimate business purposes.

Changes to This Privacy Policy:

We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised “Last Updated” date.

Contact Us:

If you have questions about this Privacy Policy or how your information is handled, please contact:

Miami-Dade Permit & Municipal Services Group (MDPMS Group)

Website: mdpmsgroup.com

Email: info@mdpmsgroup.com